SALON POLICIES
- Payment Methods - We gladly accept Cash, Mastercard, Visa,
American Express, Key West Gift Certificates along with Spa Finders and Spa Wish Gift Certificates.
- Children - To ensure the safety of children and quality of service to
other clients, no children will be allowed on the premises unless they are receiving a service and are supervised at all times.
- Cancellations - Any and all appointments for services must be
cancelled 8 hours in advance to avoid a cancellation fee. Spa Packages and Multiple Bookings will require a booking deposit. Spa Packages and Multiple Bookings not cancelled within 24 hours of the required cancellation time, will be subject to a cancellation fee of 20% of the total service cost. We encourage all clients to arrive 10 minutes prior to your appointment so that a consultation may be given. Arriving on time will prevent a shortened session.
- Gift Certificates - Gift Certificates are available in any dollar amount.
No cash will be given as a refund or return. Gratuity is NOT included in any Gift Certificate.
- Cell Phone - We ask that you do not use your cell phone on the
premises so that other clients are not disturbed.
- A message from the owner - I strive to offer the best customer service
and satisfaction, however, if you feel there is a way I or my staff can improve a service or product, please call our Customer Service direct line and leave a detailed message - (303) 313-9787
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